| Event Profile | |
| Class/ Online | Classroom |
| Date | 11 September 2026 (confirm) |
| Time | 9am to 5pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 550.003 & above: SGD530.00 each For Member SGD 522.5 3 & above: SGD503.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
This course explores the principles of effective communication and teamwork through the lens of the Myers-Briggs Type Indicator (MBTI). Designed for professionals seeking to enhance interpersonal skills and improve collaboration within diverse teams, the course delves into the strengths and challenges of different personality types. Participants will learn more about MBTI preferences and how they are influenced by external and internal environmental factors. By understanding their own MBTI type and those of others, participants will develop strategies to foster more effective and harmonious work relationships.
Objective
Participants will
- Understand MBTI and the difference between each type
- Know how culture, age, position, and work environment will affect the MBTI profile
- Grasp how to read others’ MBTI profiles through their behaviours
- Acquire strategies to communicate with different MBTI profiles
- Learn to develop diversity in the team with complementary MBTI profiles
Outline
Module 1: Understanding MBTI
Understand the difference between each MBTI type and how the four different facets of MBTI work together to create a unique profile.
Module 2: Understanding MBTI in Content
Discover ways in which MBTI profiles can present differently due to cultural or environmental factors such as nationality, position or age.
Module 3: Reading MBTI
Learn to look for distinctive behaviours in different MBTI types in order to identify the MBTI profiles of others.
Module 4: Communicating with MBTI
Acquire skills and strategies to communicate effectively with different MBTI profiles, especially those that are dramatically different.
Module 5: Collaborating with MBTI
Develop the ability to bring greater diversity to the team by bringing together those of different MBTI profiles to work seamlessly together.
Understand the difference between each MBTI type and how the four different facets of MBTI work together to create a unique profile.
Module 2: Understanding MBTI in Content
Discover ways in which MBTI profiles can present differently due to cultural or environmental factors such as nationality, position or age.
Module 3: Reading MBTI
Learn to look for distinctive behaviours in different MBTI types in order to identify the MBTI profiles of others.
Module 4: Communicating with MBTI
Acquire skills and strategies to communicate effectively with different MBTI profiles, especially those that are dramatically different.
Module 5: Collaborating with MBTI
Develop the ability to bring greater diversity to the team by bringing together those of different MBTI profiles to work seamlessly together.
Who should attend
Professionals in leadership, management, human resources, or any role requiring team collaboration and communication. This course is also ideal for anyone seeking to understand and improve their interpersonal skills through the MBTI framework.
Methodology
Lecture, breakout room discussion, class discussion, assessment, case study, role play
Serene Seng's Profile
Strengths-Based Organisations Expert
With over 20 years of experience, Serene specializes in driving strengths-based transformations for organizations and teams. Her expertise lies in fostering culture change, talent development, and coaching to unlock organizational potential and enhance team performance.
Serene is adept at aligning an organization’s strategic direction and core values with a strengths-based approach. By leveraging this alignment, she empowers leaders to harness their teams' unique talents, delivering impactful results and driving sustainable performance.
As an international speaker, Serene captivates audiences with actionable insights on building strengths-based organizations. She outlines practical, transformational steps to achieve a future-focused vision, inspiring leaders to embrace a culture of growth and empowerment.
In her last position as General Manager for an overseas management consulting firm, Serene specialised in organizational development for healthcare, wellness, fitness, and education industries as well as government ministries.
She also designs and facilitates customized experiential programs and has been invited to speak by Singapore Telecoms, Land Transport Authority, Citibank, NTUC Income, and Ogilvy as well as interviewed by MediaCorp Radio and Singapore Press Holdings.
Previously, Serene was Business Development Manager for a distribution company, developing the regional market for them. Prior to that, she was a Business Development Manager at an electrical engineering firm developing new initiatives for business opportunities in labour supply to be based in India. Her main focus on both assignments was building new markets for strategic operational development and business ventures in South East Asia.
As an entrepreneur, she had her own consultancy seeing clients for health management issues. She also set up from scratch a consultancy company and brought its sales to seven figures in four years.
Certifications:
With over 20 years of experience, Serene specializes in driving strengths-based transformations for organizations and teams. Her expertise lies in fostering culture change, talent development, and coaching to unlock organizational potential and enhance team performance.
Serene is adept at aligning an organization’s strategic direction and core values with a strengths-based approach. By leveraging this alignment, she empowers leaders to harness their teams' unique talents, delivering impactful results and driving sustainable performance.
As an international speaker, Serene captivates audiences with actionable insights on building strengths-based organizations. She outlines practical, transformational steps to achieve a future-focused vision, inspiring leaders to embrace a culture of growth and empowerment.
In her last position as General Manager for an overseas management consulting firm, Serene specialised in organizational development for healthcare, wellness, fitness, and education industries as well as government ministries.
She also designs and facilitates customized experiential programs and has been invited to speak by Singapore Telecoms, Land Transport Authority, Citibank, NTUC Income, and Ogilvy as well as interviewed by MediaCorp Radio and Singapore Press Holdings.
Previously, Serene was Business Development Manager for a distribution company, developing the regional market for them. Prior to that, she was a Business Development Manager at an electrical engineering firm developing new initiatives for business opportunities in labour supply to be based in India. Her main focus on both assignments was building new markets for strategic operational development and business ventures in South East Asia.
As an entrepreneur, she had her own consultancy seeing clients for health management issues. She also set up from scratch a consultancy company and brought its sales to seven figures in four years.
Certifications:
- Master’s in Human Nutrition, Deakin University
- Bachelor’s in Business Administration, National University of Singapore (NUS)
- Certified Clinical Exercise Physiologist
- Graduate Diploma in Comprehensive Psychology, Association for Psychology
- CPR and AED Certified, American Heart Association
- Workplace Health Consultant, Health Promotion Board, Singapore
- Practicing Management Consultant (PMC), Certification Board
- Advanced Certificate in Training and Assessment (ACTA), Workforce Development Agency of Singapore
- Gallup-Certified Strengths Coach
- Certified StandOut Strengths Coach
- Professional Certified Coach (PCC), International Coaching Federation
- Certified Belbin Team Roles Coach
- Certified Action Learning Coach, World Institute of Action Learning
- Certified Myers–Briggs Type Indicator (MBTI) Coach
- Certified Saville Wave Coach
- Professional Scrum Master
- Certified Scrum Master
