Aeriel New
Aeriel New is a Strategist, Trainer and Facilitator with over 20 years of hands-on experience in qualitative insights, problem-solving, stakeholder engagement and facilitation.
Her work centres on understanding people — their needs, motivations, pain points and behaviours — and translating these insights into practical business and learning outcomes. With deep experience across public and private sectors, Aeriel brings a people-centred and commercially relevant approach to helping learners uncover real issues beneath surface-level problems.
As an ACTA-certified facilitator, Aeriel is known for delivering highly engaging, practical and energising workshops with immediate workplace takeaways. Her facilitation style creates a safe, dynamic and thoughtful environment where participants can share openly, challenge assumptions, gain clarity and translate learning into action.
Participants can expect a practical, lively and outcome-focused session that helps them apply Design Thinking not as theory, but as a structured way to understand users, align stakeholders and shape solutions that support outcomes that matter.
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